News & Press
Latest News
2024
3/14/2024
Dialpad and T-Mobile Elevate Business Communications with Launch of Ai Recaps and Partnership Extension
2/5/2024
Dialpad’s Mike Kane, Recognized as 2024 CRN® Channel Chief for Third Consecutive Year
2023
12/6/2023
Dialpad’s Vice President of Strategic Alliances, Sangeeta Walsh, Wins 2023 Aragon Research Women in Technology Award
12/5/2023
Dialpad Named to Inc.’s 2023 Best in Business List for Contributions in AI & Data
10/24/2023
Dialpad Introduces Custom Ai Playbooks, Transforming the Sales and Customer Service Experience with Instant Insights
9/28/2023
Dialpad Introduces AI-Driven Personal Identifiable Information (PII) Redaction for Enhanced Privacy Protection
9/12/2023
Callie Field, President of T-Mobile’s Business Group, Appointed to Dialpad’s Board of Directors
8/29/2023
Dialpad Awarded 2023 Google Cloud Technology Partner of the Year for Productivity and Collaboration
8/15/2023
Dialpad Launches DialpadGPT, the First Generative AI Built for Enterprises of All Sizes
7/26/2023
Dialpad’s “The State of AI at Work” Report Reveals 70% of Sales and Customer Service Professionals Don’t Fear That AI Will Steal Their Job
5/9/2023
Dialpad Builds on Proprietary Generative AI Capabilities with Google Cloud Partnership and Vertex AI
4/20/2023
Sacramento Kings’ All-Star and All-NBA Candidate Domantas Sabonis Announced as Newest Dialpad Ambassador
4/17/2023
Dialpad Crosses $200M in Annual Recurring Revenue (ARR) and Announces New Generative Ai features for the Only Unified Ai-Powered Customer Intelligence Platform
3/28/2023
Dialpad Honors 2022 Partner Program Award Recipients, Recognizing Their Contributions to Company-Wide Growth
2/23/2023
Dialpad Partners with Sacramento Kings’ Davion Mitchell in National Expansion of Tech for Black Founders Partnership
2/16/2023
Lawrence Lu Joins Dialpad as Vice President of Engineering to Continue Investment in Ai
2/15/2023
Dialpad Named as a Strong Performer in 2023 Gartner® Peer Insights™ “Voice of the Customer for Contact Center as a Service” Report
1/17/2023
Dialpad Broadens Open App Ecosystem with New Integrations and Partnerships, Extending Ai Customer Intelligence to More Apps
2022
12/21/2022
Dialpad Commits $50M in AI R&D to Fuel Business Insights and Launch Dialpad Ai Labs
12/8/2022
Inc. 2022 Best in Business Recognizes Dialpad as Industry Leader in the Software as a Service Category
12/6/2022
Dialpad Transforms Work with Industry Defining ‘Ai-Powered Customer Intelligence’ Category
11/30/2022
Dialpad Named a Visionary in the 2022 Gartner® Magic Quadrant™ Unified Communications as a Service, Worldwide
11/15/2022
Dialpad Introduces Dialpad for Good to Australia and New Zealand, Extending Global Reach and Startup Support
10/17/2022
Dialpad Brings AI Contact Center Advancements with No-Code Digital Channels and AI Virtual Agents to the Australia and New Zealand Regions
10/10/2022
Dialpad and Sacramento Kings Unveil The Huddle Lab to Bridge Technological Literacy and Access Gap
9/26/2022
Dialpad Launches Agent Empowerment to Boost Customer Retention and Triple Contact Center Agent Productivity
9/14/2022
Arnaud Budkiewicz Joins Dialpad as Vice President of Engineering to Shape Future of Hybrid Work
9/1/2022
Dialpad Appoints Joe Faber as General Counsel to Lead Legal and Compliance Efforts Amid Global Expansion
8/5/2022
Dialpad Wins 2022 Summer Best Feature Set and Best Relationship Awards from TrustRadius
6/28/2022
Dialpad wins Cloud Communication Platform of The Year award from RemoteTech Breakthrough
6/7/2022
Dialpad Launches Groundbreaking ‘Ai CSAT’ as Part of its Customer Intelligence Offering
5/17/2022
Dialpad Appoints Danny Gunter as First Chief Customer Officer to Further Drive Success Through Superior Customer Journey and Experience
5/9/2022
Dialpad Channel Leaders Ally Murtlow, Kaitlin Boughton, and Dani Pickens named to CRN’s 2022 Women of the Channel List
4/26/2022
Top Talent Migration to Dialpad Continues with New Additions from Contact Center and Communications Industry
4/6/2022
Dialpad Partners with CX Effect to Improve Customer Experience for Remote Workforces
3/23/2022
Dialpad Announces Strategic Partnership with MIA Distribution to Bring Cutting Edge Business Communications Technology to Australian Market
3/21/2022
Dialpad Delivers AI Contact Center Advancements with No-Code Digital Channels and Virtual Agents
3/16/2022
Google Adds Dialpad as a Chrome Enterprise Recommended Partner for Both Cloud Communications and Contact Center Solutions
3/10/2022
Dialpad Launches Partner Award Program to Honor Top Contributors to Company-Wide Growth in 2021
3/8/2022
Dialpad Named to Fast Company’s Annual List of the World’s Most Innovative Companies for 2022
3/1/2022
Dialpad Earns New Security Certifications to Raises Industry Standards for Business Communications and Customer Engagement Platforms
2/18/2022
Dialpad and Sacramento Kings Davion Mitchell Partner to Further Community Collaboration
2/10/2022
Dialpad and SoftBank Accelerate Shift to Cloud in Japan through Landline and Call Center Portability
2/3/2022
Dialpad Announces Expanded Strategic Partnership with Google Cloud to Centralize Business Communications and Ease Transition to Hybrid Work
2/2/2022
Dialpad Appoints Industry Veterans Jim Nystrom and Kent Venook to Key Sales Leadership Roles
2021
12/21/2021
Home Loan Experts Chooses Dialpad to Power Operations and Deliver Financial Support to Australian Homeowners
12/16/2021
Dialpad Raises $170 Million and Increases Valuation to $2.2 Billion as it Leads New Era of AI-Powered Communications
12/14/2021
Dialpad Meetings Enhancements and Poly Partnership Optimizes the Room Experience for Hybrid Workforces
12/9/2021
Dialpad Announces Dialpad for Good to Support Small Businesses, Underrepresented Founders and Nonprofit Organizations
11/23/2021
Dialpad Channel Program Continues Momentum as Demand for Cloud-Based Communications Soars
11/22/2021
Dialpad Announces Direct Inward Dialing and SMS Support for Australian Businesses
11/16/2021
Dialpad and Zoho Partner to Enhance CRM Functionality for Customers of All Sizes
11/2/2021
Dialpad Leverages AI to Improve User Experience and Operational Efficiency Through TrueCaaS Solutions
10/28/2021
Dialpad Positioned as the Leader in the 2021 SPARK Matrix for Contact Center as a Service by Quadrant Knowledge Solutions
10/20/2021
Dialpad partners with CNS to deliver better customer experiences to more Australian organizations, CNS selects Dialpad to power its business communications
10/19/2021
Dialpad acquires Koopid to offer comprehensive and intelligent omnichannel support through Dialpad Contact Center
10/12/2021
Dialpad employee’s passion for water conservation results in design and widespread implementation of rainwater harvesting system
10/7/2021
Dialpad supports the next generation of artificial intelligence startups as National AI Showcase sponsor
10/5/2021
Dialpad’s fast-growing technology partner ecosystem brings customers more unified, seamless experiences
9/27/2021
Kings and Dialpad Announce Multi-Year Jersey Patch Partnership and Commitment to Bridge the Digital Divide
9/22/2021
Dialpad announces updates to its app on Salesforce AppExchange, the world's leading enterprise cloud marketplace
9/15/2021
Dialpad acquires Kare Knowledgeware to elevate customer and agent experience through deep search and data organization
9/14/2021
Dialpad partners with TelcoDataCloud to bring modern cloud communications to Australian enterprises
8/31/2021
CareRev transforms customer experience and cures business communications efficiency with Dialpad cloud solutions
8/26/2021
Dialpad provides turnkey communications solutions for WeWork members, enabling hybrid work worldwide
8/25/2021
Dialpad and Playvox partner to optimize agent and customer experience through Dialpad Contact Center
8/17/2021
Dialpad cloud communications solutions help startups scale and grow their businesses
8/12/2021
Dialpad India successfully trains six Indian languages as part of MUCS 2021 ASR challenge
8/5/2021
Los Angeles Pacific University moves contact center and student support to Dialpad cloud solutions
8/4/2021
TMC names Dialpad a 2021 Communications Solutions Products of the Year Award Winner
7/29/2021
Dialpad supports National Juneteenth Observance Foundation amid historical legislation
7/20/2021
Dialpad and Miro collaborate to bring next-generation hybrid work experiences to the masses
7/13/2021
Dialpad introduces TrueCaaS to business communications with launch of Dialpad Meetings for single, unified view
7/13/2021
Dialpad drives Work From Anywhere revolution with Dialpad Channels for virtual watercooler conversations
6/24/2021
Dialpad wins Overall Remote Tech Solution of the Year from RemoteTech Breakthrough
6/15/2021
Dialpad introduces a smarter, more reliable calling experience for Microsoft Teams users
5/18/2021
Dialpad partners with Intercom to provide AI-powered calling to more sales and support agents
3/18/2021
Dialpad Named a Major Player in IDC MarketScape for Enterprise and SMB UCaaS Reports
3/11/2021
Dialpad Marks Ten Year Anniversary and One Year of Remote Work With Record Growth and Widespread Market Recognition
2/2/2021
Cloud Collaboration Leader Dialpad Achieves Major AI Milestone After Analyzing More Than One Billion Minutes of Voice
1/14/2021
Dialpad Wins 2021 Best Feature Set and Usability Awards in Collaboration From TrustRadius
2020
12/21/2020
Dialpad Raises Additional $10M from SoftBank Corp. to Accelerate Product Expansion in Japan and APAC
11/18/2020
Dialpad Ranked a Fastest-Growing Company in North America on Deloitte’s 2020 Technology Fast 500™
11/17/2020
Dialpad Named in the Gartner 2020 Magic Quadrant Unified Communications as a Service, Worldwide for Second Year in Row
10/29/2020
Nuspire Innovates & Streamlines Contact Center, Selects Dialpad to Support Fast-Growing Team
10/21/2020
RemoteTech Breakthrough Names Dialpad “Overall Remote Communication Solution of the Year”
10/6/2020
Dialpad Raises $100M at $1.2B Valuation, Goes All-in on AI-Powered Communications
4/2/2020
In Response to the Coronavirus, Dialpad Offers All Products Free to Companies and Individuals Moving to Remote Work
3/16/2020
Dialpad and Crosschq Partner on “Work From Home” Bundle to Support Interview and Hiring for Remote Work Companies
2/19/2020
Dialpad Launches Startup Program for VCs and Early-Stage Companies, Offers Future-Proof Software and Pricing to Grow with Business
1/29/2020
Dialpad Enters Australia Market, Partners with Untangled ICT for Reseller Services
2019
11/7/2019
Dialpad Ranked Number 291 Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500™
8/27/2019
Independent Research Firm Recognizes Dialpad as a Challenger in Unified Communications As a Service (UCaaS)
8/2/2019
Dialpad Named a “Visionary” in Gartner’s Unified Communications as a Service (UCaaS) 2019 Magic Quadrant
7/18/2019
New Independent Study Finds Dialpad Delivers 202% ROI Over Three Years for Organizations and Call Centers
6/28/2019
Dialpad Voice Intelligence Named 2019 Unified Communications Product of the Year by TMC
6/27/2019
LINE Signs MOU with Dialpad for Joint Development of Speech to Text AI Technology
5/22/2019
Dialpad Launches Dialpad Sell to Drive Productivity, Efficiency and Revenue Growth Across the Sales Organization
5/16/2019
EY Announces Craig Walker of Dialpad Entrepreneur Of The Year® 2019 Award Finalist in Northern California
2018
5/16/2018
Dialpad Acquires TalkIQ to Bring Voice-Driven Artificial Intelligence to Business Communications
2/15/2018
Dialpad and SHI Partner to Deliver Modern Business Communications to Companies Across North America
2017
12/6/2017
Dialpad Declares Victory over Death of Desk Phone, Says It’s Now Time to Kill the Phone Bill
11/9/2017
Dialpad Ranked Number 222 Fastest Growing Company in North America on Deloitte’s 2017 Technology Fast 500™
10/2/2017
Dialpad Expands To Canada To Kill The Deskphone and Cuts Significant Telephony Costs
4/25/2017
Dialpad Integration with Alexa Delivers Instant, Touch-Free Access to Business Communications Throughout a Home or Office
2016
12/15/2016
Dialpad CEO on the Death of the Desk Phone | Jim Crammer Interview for CNBC’s Mad Money
12/13/2016
SoftBank, Dialpad Partner to Bring First Pure-Cloud Business Communications to Japan
11/16/2016
Dialpad Ranked Number 186 Fastest Growing Company in North America on Deloitte’s 2016 Technology Fast 500™
10/3/2016
New Dialpad Report Reveals the Rise of the Anywhere Worker, Confirms Death of the Desk Phone
7/20/2016
Japan office and data centers, product enhancements designed for the modern enterprise workforce make collaboration easier for Dialpad’s 25,000 customers
7/20/2016
New Dialpad Report Reveals the Rise of the Anywhere Worker, Confirms Death of the Desk Phone
6/14/2016
Dialpad’s Modern Business Communications Help Uber Remain the Fastest Growing Company in History
5/11/2016
Leading Analyst Firm Selects The Most Innovative, Impactful And Intriguing Companies In The Unified Communications Market Report
4/26/2016
Dialpad and Google Join Forces to End Stranglehold of Enterprise Agreements, Bring Cloud-based Agility to Mid-Market Sized Businesses
3/7/2016
Rich Miner, Co-Founder of Android and GV General Partner, Joins Dialpad Board of Directors